Sell, implement and support TinyCIO software for your clients. TinyCIO takes part in every project, validates the scope and checks quality. You keep the local relationship and get paid for the work you do.
Partners by country. Click a country to see its partners.
30/10/60 Public split, the same for everyone
DEM…HWI Capabilities verified by TinyCIO
90 days Registered opportunity protected
For your business
What kind of partner are you?
Sixteen types of business, one program. Everyone starts as a Reseller and then unlocks the capabilities that extend what they already do. The codes show the capabilities closest to your business.
Complete your infrastructure projects with business software and the related hardware.
How you earn
Four revenue streams, in order of importance
You are paid for what you bring and for the authorized work you deliver. Subscription commission comes on top; it is not the main promise.
1 · Deal originator
10 %of the implementation
You were first to register a new client that TinyCIO accepts: you receive 10 % of the implementation fee, excluding tax.
All levels2 · Delivery
60 %shared pool
The delivery pool is shared by the weight of the work packages TinyCIO accepts, among all authorized contributors.
Based on your authorizations3 · Partner of Record
5–10 %recurring
As the partner designated for a client and a product, you provide level 1 support and follow-up. Commission on paid subscriptions, excluding tax: Certified 5 %, Gold 10 %.
Certified and above4 · Hardware & on-site services
100 %your revenue
The hardware you sell, your travel and your own services (networking, workstations, accounting) remain your revenue, invoiced by you. TinyCIO takes nothing from it.
Outside the TinyCIO split
Hardware installation planned in a project is an HWI package in the delivery plan and counts toward the pool. Selling configuration, migration or customization of a TinyCIO product directly, outside a project, is not allowed.
Levels
Four levels, one program
Reseller is a complete path: you recommend, TinyCIO delivers, and you are paid on every client payment. The higher levels are for companies that also want to deliver projects. A level does not unlock any capability on its own.
Criterion
ResellerYou recommend, TinyCIO delivers
CertifiedYour specialists deliver
GoldQuality proven over 12 months
StrategicRelationship under a dedicated contract
Who it’s for
Any business that refers clients, including sole proprietors
A company with at least one authorized specialist
An experienced company with verified quality
Appointed by TinyCIO
How to join
Accept the Partner Program Terms online
Sign the Partnership Agreement; one specialist authorized for DEM and one delivery capability
Quality metrics over 12 months and a Partner Manager decision
TinyCIO decision and a Strategic addendum
10 % originator fee
Yes
Yes
Yes
Yes
Share of the delivery pool
Same as everyone: for a package in the approved plan, if the person is authorized. The pre-sales demo is paid by the 10 %
Yes
Yes
Yes
Partner of Record
No
Yes
Yes
Yes
Subscription commission
Implementation, in numbers
30 / 10 / 60: who gets what
The implementation fee excluding tax (not counting hardware, third-party licenses, travel and custom development) is always split the same way. Try it with your own numbers.
30 %TinyCIO base
Scope validation, architecture, quality control, escalations. This work is not counted a second time in the pool.
10 %Originator
To whoever registered the client first: a partner, or TinyCIO.
60 %Delivery pool
Shared by the weight of accepted packages: hours approved in the plan, not hours logged.
Base 30 %900
Originator 10 %300
TinyCIO pool1,440
Partner pool360
TinyCIOPartnerLine: originator share
Component
TinyCIO
Partner
TinyCIO base · 30 %
900
—
Originator · 10 % (Partner)
—
300
Delivery pool · 60 % (1,800)
1,440
360
Total, $ excl. tax
2,340
660
Check: 2,340 + 660 = $3,000 excl. tax, equal to the amount entered.
“TinyCIO receives the larger share because it did 80 % of the agreed work.”
Project partner · developers and project managers
Are you a 1C or web developer? Bring any project and we split the margin 50/50.
You know a client who needs development, an integration or ongoing support. TinyCIO signs, delivers and invoices. You receive half of the project margin, every month, for the whole life of the project.
of the margin: client payments excluding tax, minus project costs
0
risk for you: a loss month is carried by TinyCIO
90 days
of protection for the client you register
Free
to work on the project too, paid as a contributor
Capability passport
Capabilities unlock one at a time, per person
Your company’s level does not entitle it to do everything. Each specialist unlocks the capabilities they need, personally.
Capability passport
Lucía M. (example)
Levante Gestión (example) · Certified
DEMAuthorized
DISAuthorized
REQ—
CFG1Shadow
CFG2—
MIG—
TRNAuthorized
GLV—
L1Authorized
HWI—
AuthorizedShadowingNot yet
Each capability is unlocked personally, after an exam, a shadow project and a practical sign-off by TinyCIO.
DEMDemo
Standard product demo
DISDiscovery
Client context, processes and needs
REQRequirements
Written requirements and acceptance criteria
CFG1Basic configuration
Users, roles, settings, templates
CFG2Advanced configuration
Complex business setup, standard product
Custom development
Development stays with TinyCIO
A custom feature is not part of the implementation or of the 60 % pool. It is quoted separately by TinyCIO Professional Services, and TinyCIO builds it.
QuoteA separate line in the proposal, priced by TinyCIO.
DeliveryBy TinyCIO. Reseller, Certified and Gold partners do not develop.
StrategicThe only exception: a separate, revocable extension authorization for a given product. Every release goes through TinyCIO code review and approval.
CommissionThe partner who sold the development may receive a commission if the project order provides for it. rate to be confirmed
RoadmapIf TinyCIO adds the feature to the product, TinyCIO may fund it in full or in part.
Security and client relationship
The client signs with TinyCIO. You support them up close.
The partner is not a middleman between the client and TinyCIO. All three know each other and each has a role.
Client and TinyCIO: direct contract and billing.
Client and partner: local advice, level 1 support.
TinyCIO and partner: partnership agreement, approved delivery plan, quality control.
TinyCIO is always involved
Every project goes through scope validation, an approved plan and quality control before go-live.
The client is protected
TinyCIO may contact the client directly for quality, support or an audit. This contact does not remove the Partner of Record status.
Start as a Reseller as soon as you accept the Terms, or request the Certified path if your team wants to deliver projects.
Reseller: nothing to sign beyond the Terms accepted online.
Certified: Partnership Agreement and a certification path for your first specialist.
FAQ
What partners ask first
When do I get paid?
Nothing is due until the client has paid. After that: the originator share becomes payable 30 days after each client payment; your pool share is held until the client acceptance certificate and the final review of accepted packages; the Partner of Record commission appears on the next monthly statement. to be confirmed
How does payment work?
A statement is issued on the 5th of each month for the previous month, in USD. You have 15 days to confirm it or dispute a line. You then invoice the confirmed amount; TinyCIO pays within 30 days of your invoice. Minimum payout: $50; any smaller balance is carried forward. to be confirmed
What if the client does not pay or is refunded?
No payment, no commission, and TinyCIO owes you nothing. A refund or credit note creates a reversal line on the statement.
What is a Partner of Record?
The partner TinyCIO designates for a client and a product. It provides level 1 support, a quarterly check-in with the client and takes part in the renewal. In return, it receives 5 % (Certified) or 10 % (Gold) of the subscriptions paid, excluding tax. There is only one Partner of Record per client and product.
How does the 90-day protection work?
You register the client in the partner portal. TinyCIO checks for duplicates (tax ID, phone, email, name). If the opportunity is accepted, it is reserved for you for 90 days, extendable once by 60 days if a demo or proposal has taken place.
In a conflict, the first complete registration wins.
What is a “new client”?
A company with no active contract with TinyCIO and no payments in the last 12 months. to be confirmed For an existing client, the originator share goes to TinyCIO, unless the expansion was registered by its Partner of Record.
What do I need to sign?
Reseller: you accept the Partner Program Terms and Conditions online. Certified and Gold: a Partnership Agreement. Strategic: a dedicated addendum. For each project, a project order sets out the delivery plan.
Software and equipment offers for your industry client network.
DEMHWI
Vertical page coming soon
0 %
5 %
10 %
Individual
Development
No
No
No, no development
Only with a separate, revocable extension authorization
Criteria for reaching and keeping Gold to be confirmed
At least 3 authorized specialists, including one with CFG2 and one with MIG; at least 5 go-lives in 12 months; average client satisfaction ≥ 4.5/5; no critical complaints in 12 months; at least 90 % of Partner of Record clients retained. Quarterly review; a new rate applies from the 1st of the following month, is not retroactive and does not change projects already approved.
Both examples, side by side
Example A
TinyCIO does most of the work
$3,000 excl. tax · client brought by the partner · approved hours TinyCIO 20 h, partner 5 h
Component
TinyCIO
Partner
TinyCIO base · 30 %
900
—
Originator · 10 % (Partner)
—
300
Delivery pool · 60 % (1,800)
1,440
360
Total, $ excl. tax
2,340
660
TinyCIO$2,340
Partner$660
“TinyCIO receives the larger share because it did 80 % of the agreed work.”
Example B
The partner does most of the work
$3,000 excl. tax · client brought by the partner · approved hours TinyCIO 5 h, partner 20 h
Component
TinyCIO
Partner
TinyCIO base · 30 %
900
—
Originator · 10 % (Partner)
—
300
Delivery pool · 60 % (1,800)
360
1,440
Total, $ excl. tax
1,260
1,740
TinyCIO$1,260
Partner$1,740
“The more authorized work the partner does itself, the bigger its share.”
MIG
Data migration
Data preparation, import and checks
TRNTraining
Users and administrators
GLVGo-live
Launch preparation and support
L1Level 1 support
First line of support
HWIHardware installation
Equipment installation and setup
How a capability is unlocked
Knowledge examProduct, method, limits of responsibility, security.
Shadow projectWork on a real project under TinyCIO supervision.
Practical sign-offYou do the work, TinyCIO accepts the result. The capability becomes “Authorized”, dated and versioned.
The two-key rule
Key 1 · the personThe specialist holds the authorization for this type of work.
+
Key 2 · the projectThe work package is in the delivery plan approved by TinyCIO.
=
Work can startGold level does not replace either key.
Your registered opportunity is protected for 90 days. Partner of Record status only changes for reasons written in the Terms, with a residual commission in case of an administrative change.
Breaches have consequences
Work without authorization or outside the plan, promising a feature that does not exist, hidden commissions: warning, corrective plan, suspension, then termination.
Present TinyCIO, register opportunities, join meetings. The standard demo requires the DEM capability. Configuration, migration or training require the matching capability and a package in the approved plan.
Can I sell hardware?
Yes, on your own invoice: it is your revenue. If installation is part of the project, it becomes an HWI package in the delivery plan.
Why is TinyCIO involved in every project?
So that every client gets a product implemented the same way everywhere: scope validation, an approved plan, quality control. This work is paid by the 30 % base and is not part of the pool.
